Frequently Asked Questions
Everything you need to know about your game and gear.
What is the delivery time for my tennis gear?
Standard shipping usually takes 3-5 business days. If you order a racket with custom stringing services, please allow an additional 1-2 business days for processing.
Can I return a racket after using it?
We offer a 30-day return policy for items in new, unused condition with original packaging. Rackets that show signs of play or have had the plastic handle wrap removed cannot be returned for a full refund.
Do you offer professional racket stringing services?
Yes, we provide professional stringing. You can select your preferred string and tension on the product page, and our experts will prepare the racket to your exact specifications before shipping.
How do I know which grip size is right for me?
We provide a comprehensive size guide on every racket page. A common rule of thumb is that there should be enough space for your index finger to fit between your fingertips and palm when gripping the handle.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' options depending on your location.
Are the products on Tennis-Point authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Nike, Adidas, Wilson, Babolat, and Head, ensuring 100% product authenticity.